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Product Heroes 👊🏽 w/ Niv Liran, CPO @Auto1 & Cindy Chang, Product @Intercom

October 25, 18:30

Berlin, Germany
This location is shown only to members, 19 Chaussestrasse, 10115, Berlin

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"Keeping it Laser Focused” by Niv Liran, CPO at Auto1 Group
🚘 Auto1 Group is just 5 years old and is already valued at close to $3 billion! The high-growth startup connects buyers and sellers of used cars. Last year, it facilitated 330,000 vehicle transactions on its platform.
What’s unique about Auto1’s model is that it uses its own cash to buy and store the cars, which really speeds up the process - from a EU average of 90 days to only 10 days for the seller. ⚡️
We’re glad to welcome Niv Liran, CPO of Auto1 Group to talk about how he led the product’s strategy, scaling the team from 5 to 150 employees within 2 years. Niv will share his insights on how he prioritises and takes decisions in a fast-moving environment - keeping his focus laser-sharp. 😎
👻 "How We Built Stuff Nobody Asked For” by Cindy Chang, Senior Product Designer at Intercom
Intercom helps companies handle all customer communication in an integrated way. Its growth is impressive - they went from $1M to $50M ARR in just 3 years. 🚀
As a startup, the temptation to be everything to everyone is strong. The case is even more so for Intercom who wants to rule over everything CRM. 👌🏽
So what do you do when you’ve heard the same feature requests from customers time and time again? Do you just build the darned thing to appease them? 🙉  We’re trained to deeply understand the user’s problem first. But just how far should we go down this rabbit hole, and what results does it yield?
In this talk, Cindy will share how her and her team designed and built key features in Intercom’s Respond product. It all began as simple customer requests... that ended up far beyond their origins. ✨
Cindy Chang is a Senior Product Designer at Intercom where she’s on the mission to make business personal. A San Francisco Bay Area native, Cindy studied at Stanford University, and previously worked at companies like Salesforce and Intuit. She’s passionate about designing workshops and blending design thinking methodologies with visual narrative to create meaningful products. On the side, Cindy lives a double life as an aspiring children’s book writer and illustrator. 

This event is free & totally open. 💖
PS: Book a 45-min Office Hour with us and get actionable feedback on how to grow your business!☝🏽=> Book it here! <=
PS 2: Come make some friends ! Doors open 30 min before the event :)
About TheFamily:
We're a long-term strategic investor that empowers entrepreneurs through education, services, and capital. Founded 4 years ago in France, we now have a portfolio of 300 startups. Raised 200 M € collectively for them so far. You may know some of them, like Algolia, Side.co, CaptainTrain, and Menu Next Door. And now we’ve opened new offices in London and Berlin.  The good thing about Berlin is that no other place in Europe combines the 3 main ingredients so well: 
- Talented entrepreneurs, developers & designers from eastern, southern and northern Europe; 

- A vibrant and easygoing lifestyle - way cheaper than London, way more open than Paris 😉 
- A cosmopolitan and welcoming city that lets you feel like you’re part of it, even if you weren’t born here. 

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